Video: Learning Snacks

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How to Be a Great Referral Source

By Jo Ilfeld, PhD | December 28, 2023 |

Do you consider yourself to be a good referral source? After I received a great referral from someone recently, it made me reflect on how people appreciate connectors; the ones who know the things that we need, people who are the referral source for us, who reach all the best people. Finding the right recommendation…

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Tough Questions: Go Ahead and Ask Them 

By Jo Ilfeld, PhD | December 26, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on asking tough questions the image shows two women sitting across the table from someone else engaged in a deep discussion.

Asking tough questions is not easy. When working with teams, one of the most important things to do is to open up a discussion where everyone’s voice is heard and make sure that everyone weighs in. This often means delving into uncomfortable territories or posing tough questions. Oftentimes when this happens, someone will say something…

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Make Your Business Travel Count

By Jo Ilfeld, PhD | December 19, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on business travel the image shows a man in a suit checking into a hotel.

Business travel is back on, even if it’s not as routine as it was pre-2020. In a recent discussion with executive team members located across the country in various locations, we talked about the value of strategic thinking when on business trips. If you’re already taking the time away from your family and your current…

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Mastering the Art of Apology

By Jo Ilfeld, PhD | December 12, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on the art of apology the image shows a man sheepishly holding up a sign saying "I'm Sorry"

Have you ever found yourself in a situation where you realized you’ve made a mistake and hurriedly rushed to apologize, only to sense something wasn’t quite right? You’re not alone. Recently, I’ve been working on an article on what to do when you mess up and in the process, dived into the nuances of apologies…

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Are You Feeling Unappreciated At Work?

By Jo Ilfeld, PhD | November 15, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on feeling unappreciated the image shows a disillusioned woman staring at her computer screen.

Do you ever find yourself feeling unappreciated at work? In a recent conversation with a client, we celebrated her business’s remarkable growth, the accomplishments of her team, and the successful implementation of numerous Standard Operating Procedures (SOPs) that were absent just a few years ago. As we talked, we discussed how important it is not…

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Frustrated by Return-to-Office Policies? 

By Jo Ilfeld, PhD | October 3, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on return-to-work policies the image shows a woman looking up wistfully at an office building.

Are you in a workplace that is changing their return-to-office policies? It’s a topic that I have been discussing more often recently with my clients. I recently received a call from a friend whose company is turning the screws on going back to work in the office. For her and many others, this transition presents…

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The Power of a Best Friend at Work

By Jo Ilfeld, PhD | September 26, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on workplace friendships the image shows two women at work smiling and chatting.

Do you have a best friend at work? Over the summer, when I was working remotely in Carmel, I found myself connecting with one of my close work friends. We shared a Zoom screen, working on our tasks while holding each other accountable. This experience got me thinking about the research that highlights the significant…

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Plan Your Week for Success

By Jo Ilfeld, PhD | September 19, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on plan your week the image shows a calendar on a wall with a clock

Ever reached the end of the week and wondered, “Did I really get anything done?”  I used to feel the same way so when I read productivity expert, Laura Vanderkam’s book “Tranquility by Tuesday,” I was inspired by the valuable suggestion she offered. Use Fridays to plan your week ahead. While I occasionally do it…

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