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The Healing Power in Saying “I’m Sorry”

By Jo Ilfeld, PhD | February 12, 2024 |
For this article by Jo Ilfeld, Executive Leadership Coach on the healing power of I'm sorry the image shows a man looking down and sad.

There is healing power in saying “I’m sorry.” When we are apologizing, we may say “I accept responsibility” and express ownership of our actions but often there is a reluctance to directly say the words, “I’m sorry.” In a recent conversation with one of my executive leadership coaching clients, I encouraged them to consider the…

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Feedback is a Gift. But Is It One You Want? 

By Jo Ilfeld, PhD | January 23, 2024 |
For this article by Jo Ilfeld, Executive Leadership Coach on feedback as a gift the image shows a hand offering a drawing of a smiley face icon.

Feedback is a gift. But is it though? And is it the gift you wanted? I was facilitating a team training recently where we discussed this concept and someone came up with an analogy that I had to share. Imagine feedback as a present. Some presents are a perfect fit, it’s the gift you were…

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ONE Thing You Should Know When Making a Choice

By Jo Ilfeld, PhD | January 16, 2024 |

In a recent conversation with fellow executive coaches and consultants about decision-making criteria, someone shared a gem that I had to share. They said: “The experience of moving forward matters more than the choice.” This wise statement made me stop and say, “OMG, I HAVE to write that down!” For those caught in decision-making loops,…

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How to Be a Great Referral Source

By Jo Ilfeld, PhD | December 28, 2023 |

Do you consider yourself to be a good referral source? After I received a great referral from someone recently, it made me reflect on how people appreciate connectors; the ones who know the things that we need, people who are the referral source for us, who reach all the best people. Finding the right recommendation…

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Tough Questions: Go Ahead and Ask Them 

By Jo Ilfeld, PhD | December 26, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on asking tough questions the image shows two women sitting across the table from someone else engaged in a deep discussion.

Asking tough questions is not easy. When working with teams, one of the most important things to do is to open up a discussion where everyone’s voice is heard and make sure that everyone weighs in. This often means delving into uncomfortable territories or posing tough questions. Oftentimes when this happens, someone will say something…

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Make Your Business Travel Count

By Jo Ilfeld, PhD | December 19, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on business travel the image shows a man in a suit checking into a hotel.

Business travel is back on, even if it’s not as routine as it was pre-2020. In a recent discussion with executive team members located across the country in various locations, we talked about the value of strategic thinking when on business trips. If you’re already taking the time away from your family and your current…

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Mastering the Art of Apology

By Jo Ilfeld, PhD | December 12, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on the art of apology the image shows a man sheepishly holding up a sign saying "I'm Sorry"

Have you ever found yourself in a situation where you realized you’ve made a mistake and hurriedly rushed to apologize, only to sense something wasn’t quite right? You’re not alone. Recently, I’ve been working on an article on what to do when you mess up and in the process, dived into the nuances of apologies…

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Are You Feeling Unappreciated At Work?

By Jo Ilfeld, PhD | November 15, 2023 |
For this article by Jo Ilfeld, Executive Leadership Coach on feeling unappreciated the image shows a disillusioned woman staring at her computer screen.

Do you ever find yourself feeling unappreciated at work? In a recent conversation with a client, we celebrated her business’s remarkable growth, the accomplishments of her team, and the successful implementation of numerous Standard Operating Procedures (SOPs) that were absent just a few years ago. As we talked, we discussed how important it is not…

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