Powerful communication
We think we know the difference but often when apologizing for our actions or mistakes, we tend to emphasize intent over impact. When we do this, it ends up sounding like you are making excuses for yourself instead of taking responsibility for the impact you had on others. Watch this week’s learning snack to find…
Read More
It would be great if you could… It would be lovely if you would… Do you start your requests with phrases like these? But then you feel upset or annoyed when these requests are not done? It’s time to get clear in your communication. Watch this quick learning snack on one communication change that you…
Read More
You know what I’m talking about. The long, awkward pause that follows a question in a Zoom meeting. How do you deal with that? Unlike Q&A sessions in an in-person meeting, when you are on a video call, there is a long pause after you ask someone a question. What is the reason for the…
Read More
If your inbox is anything like my inbox, it’s overflowing with offers for webinars, articles and ways to think about your work during Covid19. It’s both wonderful and slightly exhausting. And as we enter week who-knows what of shelter in place, I find that I’m grateful for all the many brave ways people are showing…
Read More
I was so thrilled to be joined this morning by two amazing colleagues. We hosted a panel discussion on how to change the way you work during this time of the Coronavirus pandemic. We covered three main areas of that we’ve found are crucial to consider as you transition your working world from the office…
Read More
I recently returned home from a trip to Japan for work. One thing that struck me about being in Japan was how much some of the little things, that we often ignore in the US, really matter. Let me give you an example. My husband and I were walking along an outdoor market in Kyoto…
Read More
*I’m pleased to share this article with you that was published on Forbes.com.* Have you ever been thrown off your game at a critical moment? Recently I met with a client who had an upcoming crucial off-site meeting alongside the leadership team she’s on. She was nervous about going to this off-site because she knew…
Read More
This weekend, I had the opportunity to play a collaborative game called Spaceteam with a few friends of mine. This game was recently given to my son for his birthday. My whole family played it right away that night and we all laughed a lot and thought it was fun. Plus I love the idea…
Read More
Typical leadership advice tells leaders that you want to be on the frontlines with your crew. While this might be great wartime advice, it often falls short in today’s workplaces. Simply put, your staff might be too busy to notice what you think you are modeling. You need to do more than just demonstrate your commitments through actions — you need to narrate your values and priorities as well.
Read More
I’m currently sitting at the back of the room during my weekend launch with my executive MBA class. In case you didn’t know, I teach Leadership Intelligence to the executive MBA cohort at Sonoma State University. (You might be wondering why I’m typing at the back of the room if I’m teaching – someone else…
Read More